What data is sent to the cloud and how is it protected?

Two main data types flow to our backend:

1. Raw sensor data (thermal frames)

   Low-resolution thermal pixel grids.

   Each raw frame is extremely small, about 80 bytes.

   Frames are compressed on the Hive by approximately 50–90% before being sent to the cloud.

   This data is inherently non-identifying and non-sensitive.

2. Spatial / configuration data

   Information that you enter in Butlr Studio or the dashboard, such as:

   - Room names

   - Zone labels

   - Furniture or layout objects

   The system cannot “scan” or auto-detect this information; it is user-configured only.

Security practices:

Data is encrypted in transit and at rest.

We follow industry-standard practices for access control and logging.

We apply security controls to both time-series and static data.

Butlr is SOC-2 certified, and data security and privacy are treated as top priorities across the platform.