Overview
Butlr provides occupancy and utilization insights based on real-world sensing signals.
A fundamental principle applies across the entire platform:
The data you see - at any level - is determined by the sensors and features configured in your space.
This applies to:
Floor-level dashboards
Room and zone views
Desk-level insights
Understanding this relationship is critical during project scoping to ensure expectations match outcomes.
This article explains:
How sensor setup maps to data capabilities
Why data may differ across spaces
The role of features like PIR Zeroing
What customers must align on during project scoping
1. The Core Principle: Sensor Setup โ Data Capability
Butlr is not a one-size-fits-all sensing system. Each sensor mode captures a different type of signal, which defines what metrics are possible. Read more What are Traffic Mode and Presence Mode?
| Signal Type | Source | Enables | Key Notes |
|---|---|---|---|
| Movement | Traffic sensors (Heatic mode) | IN / OUT counts, flow trends | - Can estimate occupancy, but inferred (drift-prone) - Shown historically (after calibration), not live |
| Presence | Presence sensors (Heatic mode) | Real-time occupancy, activity, utilization | - Direct measurement - Supports people coordinates (location) - Enables live โOccupied / Notโ status |
| Calibration | PIR Zeroing (feature) | Near real-time occupancy correction | - Software feature (not sensor) - Works alongside end-of-day calibration |
| Seat usage | Desk sensors (partner hardware, optional) | Desk-level occupancy (occupied / not) | - Lower-cost option for binary desk usage (Presence sensors can also infer desk usage) |
2. How Sensor Setup Shapes What You See
Different spaces in Butlr may show different data depending on how they are instrumented.
This applies across floors, rooms, and desks.
What this looks like in practice
Some spaces show real-time occupancy, while others do not
Some show only IN / OUT activity
Some include calibrated occupancy and utilization metrics
These differences reflect the signals available in each space, not inconsistencies in the system.
๐ Butlr surfaces only what can be accurately supported by the underlying data
Example
A floor without entrance coverage โ no floor-level traffic insights
A room with presence sensing โ shows live occupancy
A space with only traffic sensing โ shows IN / OUT activity
๐ No signal โ no metric
3. Key Limitations to Understand
3.1 Traffic โ Real-Time Occupancy
Traffic sensors estimate occupancy by balancing IN and OUT counts.
However:
Small counting errors accumulate over time (drift)
Occupancy becomes less reliable without calibration
Accuracy depends on movement patterns, not just sensor quality
๐ This is why:
Live dashboards do NOT show floor occupancy from traffic alone
Occupancy is only shown after calibration (historical view)
3.2 Coverage Determines Completeness
If entrances or areas are not fully covered:
Occupancy may be undercounted or overcounted
Some spaces may have no occupancy data at all
Data is only available where sensors are installed:
Missing entrances โ inaccurate floor counts
Uncovered areas โ no data
Partial deployment โ reduced analytics effectiveness
3.3 Presence Reflects Real-World Variability
Presence sensors detect activity within a space, but results can vary based on real-world conditions.
Measurements are influenced by layout, density, and movement patterns
Different room types (e.g., open areas vs. enclosed rooms) may behave differently
Short stays, overlapping movement, or edge-of-coverage activity can affect readings
๐ Variability is expected and indicates the system is capturing dynamic, real-world usage, not static counts
3.4 Calibration Improves Accuracy Over Time
Calibration helps correct drift in inferred occupancy:
PIR Zeroing provides near real-time correction
End-of-day calibration improves historical accuracy
4. Project Scoping: What Must Be Aligned
To ensure success, customers must align on what data they expect and how it will be generated.
4.1 Define Required Insights
Examples:
Flow and traffic trends
Real-time occupancy
Space utilization
Desk usage
Each requires different sensor configurations.
4.2 Define Coverage Scope
Decide:
Which entrances are tracked
Which spaces are instrumented
Whether full or partial coverage is acceptable
4.3 Align on Accuracy Expectations
Customers should understand:
Some metrics are measured directly (presence)
Some are estimated (traffic-based occupancy)
Some are corrected via features (PIR Zeroing)
4.4 Accept Tradeoffs
There is always a balance between:
Cost
Coverage
Accuracy
Granularity
4.4 Future Expansion Tradeoffs
If higher accuracy is required later:
Additional sensors may be needed
-
This may require:
Hardware costs
Installation updates
Re-scoping
4.5 Acceptance of Limitations
Data may not reflect true 100% occupancy
Variances may occur due to uncovered areas
Butlr is not liable for impacts caused by excluded coverage
5. Key Takeaways
Sensor setup determines what data existsโat every level
Traffic, Presence, and PIR Zeroing each unlock different capabilities
Partial coverage leads to partial truth
Real-time vs historical data behave differently by design
Clear alignment during scoping prevents confusion later
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