Overview

Workplace Intelligence helps organizations understand how commercial spaces are being used through privacy-first occupancy, traffic, and utilization insights.

Using anonymous sensing data from Butlr deployments, Workplace Intelligence gives workplace, real estate, and operations teams a clearer view of how people interact with offices, campuses, floors, rooms, and zones — without using cameras or wearable devices.

Workplace Intelligence can help teams:

• Monitor live occupancy and traffic patterns
• Understand historical space utilization
• Identify underused or high-traffic areas
• Support workplace planning and portfolio decisions
• Connect occupancy data to operational workflows and third-party systems

Available features may vary depending on your deployment type, account permissions, and enabled modules.

Accessing Workplace Intelligence

Workplace Intelligence is available through the Butlr Web App.

app.butlr.io

Depending on your account and permissions, the Web App may include tools for:

• Viewing occupancy and utilization data
• Exploring workplace insights
• Managing spaces and devices
• Reviewing dashboards and reports
• Configuring integrations, alerts, and sharing workflows

If you cannot access the expected organization, site, floor, or feature, contact your Butlr administrator or support team.

How the Web App Is Organized

The Workplace Intelligence experience can be understood across three main areas:

1. Spaces
2. Insights
3. Connect

Each area supports a different part of the workplace intelligence workflow.

1. Spaces

The Spaces area helps users understand and manage the physical environment being measured by Butlr.

This may include tools such as:

• Monitor
• Studio
• Devices

Monitor

Monitor views help teams understand how spaces are being used.

Common workflows include:

• Viewing live occupancy
• Reviewing historical occupancy patterns
• Identifying active or underused areas
• Understanding floor, room, or zone-level activity
• Checking whether occupancy behavior matches expectations

Studio

Studio is used to configure and manage the digital representation of a physical space.

Depending on your deployment, Studio may support:

• Floorplan setup
• Space and zone configuration
• Sensor placement mapping
• Digital twin setup
• Room and area organization

For detailed setup instructions, refer to the Deployment Playbook.

Devices

Device views help teams understand the status of Butlr hardware in a deployment.

Common workflows include:

• Reviewing device health
• Checking sensor or gateway status
• Confirming whether devices are reporting data
• Supporting troubleshooting and maintenance workflows

For device setup, connectivity, or troubleshooting guidance, refer to the Hardware section.

2. Insights

The Insights area helps teams turn occupancy data into workplace decisions.

This may include tools such as:

• Explorer
• Dashboards
• Reports

Explorer

Explorer helps users investigate workplace usage patterns in more detail.

Common workflows may include:

• Comparing spaces
• Reviewing occupancy trends
• Exploring utilization patterns
• Identifying high-traffic or low-use areas
• Understanding how different floors, rooms, or zones perform over time

Dashboards

Dashboards provide structured views of workplace performance.

Dashboards may help teams understand:

• Occupancy trends
• Space utilization
• Traffic patterns
• Peak usage periods
• Floor or portfolio-level performance

Dashboards are useful for recurring analysis and stakeholder reviews.

Reports

Reports help teams share workplace insights outside of daily dashboard workflows.

Reports may be used for:

• Workplace planning
• Real estate strategy
• Facilities operations
• Executive summaries
• Portfolio reviews
• Recurring business updates

Available reporting options may vary by account configuration.

3. Connect

The Connect area helps organizations use Butlr data in operational workflows, external systems, and shared experiences.

This may include tools such as:

• Config / Settings
• Integrations
• Sharing
• Solutions

Config / Settings

Configuration tools may support account, data, and integration setup.

Depending on your permissions, this may include:

• API token management
• Alert configuration
• Webhook setup
• Integration settings
• Account or organization-level configuration

Integrations

Integrations allow Butlr data to support workflows outside the Butlr Web App.

Common integration targets may include:

• Building Management Systems (BMS)
• IWMS platforms
• Booking systems
• HVAC workflows
• Smart cleaning workflows
• Custom applications

For technical setup, refer to Developer Docs.

Sharing

Sharing tools may allow users to make selected views available to specific audiences.

Examples may include:

• Kiosk views
• Public or shared URLs
• Stakeholder-facing views
• Lightweight access to selected data

Sharing options may vary by account and permission level.

Solutions

Solutions are workflow-specific modules that use Butlr data to support operational outcomes.

Examples may include:

• Smart cleaning workflows
• Energy optimization workflows
• Building automation workflows

Available solutions may vary by deployment, account configuration, and enabled modules.

Key Concepts to Understand

Before using Workplace Intelligence, it helps to understand a few core concepts.

Live Data

Live data helps teams understand what is happening now.

It may support workflows such as:

• Monitoring current occupancy
• Checking active spaces
• Supporting day-to-day operations
• Triggering real-time workflows

Historical Data

Historical data helps teams understand patterns over time.

It may support workflows such as:

• Reviewing utilization trends
• Comparing space performance
• Identifying peak usage periods
• Planning future workplace changes

Presence Mode

Presence Mode detects occupancy within a defined coverage area.

It is commonly used for:

• Meeting rooms
• Desks
• Open collaboration areas
• Lounges
• Room-level or zone-level occupancy

Traffic Mode

Traffic Mode estimates directional movement across entrances, exits, or boundaries.

It is commonly used for:

• Building entrances
• Floor entrances
• Large spaces
• Public areas
• Traffic trend analysis

Utilization

Utilization describes how much a space is used relative to its intended capacity or availability.

Utilization metrics can help answer questions such as:

• Which rooms are used most often?
• Which spaces are consistently underused?
• When do peak usage periods occur?
• Are teams using spaces as expected?
• Where are there opportunities to optimize space planning?

Getting Started Checklist

Use this checklist when you first start using Workplace Intelligence.

1. Confirm your account access

Make sure you can log in to the Butlr Web App and access the correct organization, site, building, or floor.

If you cannot see the expected spaces or dashboards, contact your Butlr administrator or support team.

2. Review your space hierarchy

Check that your spaces are organized in a way that matches how your team wants to analyze usage.

Review:

• Sites
• Buildings
• Floors
• Rooms
• Zones
• Space names
• Space tags

A clean space structure makes reporting and analysis easier.

3. Confirm your sensing setup

Review whether your deployment uses Presence Mode, Traffic Mode, or both.

This affects how occupancy data is created, aggregated, and interpreted in dashboards and reports.

4. Start with Spaces

Begin with the Spaces area to understand your deployment.

Review:

• Monitor views
• Space setup
• Device status
• Floor or room configuration

This helps confirm that the physical deployment and digital setup are aligned.

5. Move into Insights

After confirming the setup, use Insights to understand workplace patterns.

Review:

• Explorer views
• Dashboards
• Reports
• Historical trends
• Utilization patterns

Use these tools to identify opportunities for workplace planning and optimization.

6. Explore Connect workflows

If your organization uses Butlr data in external systems, review Connect workflows with your administrator or technical team.

This may include:

• Integrations
• API access
• Webhooks
• Alerts
• Shared views
• Solution modules

Common Questions

Can Workplace Intelligence identify individuals?

No. Butlr is designed around privacy-first sensing. Heatic™ sensors do not capture RGB imagery, facial recognition data, or personally identifiable visual information.

Why do some spaces show different types of data?

Different spaces may use different sensing modes, hardware configurations, or coverage strategies. For example, a meeting room may use Presence Mode, while a floor entrance may use Traffic Mode.

Why do I see different dashboards for different floors or buildings?

Dashboards may vary based on deployment scope, enabled features, permissions, available data, and how spaces are configured.

Can I use Butlr data outside the Butlr Web App?

Yes. Butlr data can be accessed through APIs, webhooks, and integrations depending on your organization’s configuration and access permissions.

Where to Go Next

Recommended next articles:

What are Traffic Mode and Presence Mode?

Understanding Butlr's Space Utilization Metrics

How Roles & Space Permissions Work

For installation and validation guidance, visit the Deployment Playbook.

For API and integration guidance, visit Developer Docs.